This rules out the Outlook client on his laptop.ĥ. I tried a couple of different laptops with his credential, all have the same issue with Outlook. Only Outlook keeps asking for password.Ĥ.
He can login to OWA, Sharepoint Online, Teams app on the laptop, Onedrive App on laptop, Mail app on phone, Mail app on laptop. One user changed his password couple weeks ago, then he got a new phone number, he reconfigured the MFA, all of sudden, Outlook started to ask for password again and again.ģ. Our Domain is federated using ADFS, with Azure MFA enabled, no issue there. I have a weird o365 user issue, the symptom is Outlook keeps asking for password, after a couple of days troubleshooting, here are what I found:ġ.
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